Why do organizations designate some services as departments and others as programs? The term program (or programme if you are British) is not new and has widespread use and means different things depending on who you ask. The most quoted definition is probably from the Project Management Institute. They simply defines it as “a group […]

Some delegation styles are just too big Mac knew that he would need a report at the end of the project but it was moving so fast he just figured he would find someone to write it later. On Thursday, he asked Goldilocks if she had time to do it. Not wanting to disappoint him, […]

Meetapalooza is the Organizational Monster of meetings who feasts on individual bad meetings or a culture that generates a plethora of bad meetings. Meetapalooza is afraid of Planosaurus and with good reason as we help organizations use meetings as a tool to further the work of collaborative groups. Once we assess why meetings aren’t effective […]

When people work together effectively in a structured way, they can produce better ideas faster and with fewer resources. For collaboration to reap big benefits, both an organizational framework and individual competencies must be in place for six key areas: collaborative groups, communication, coordination, culture, focus and process. When there are cracks in the organizational […]

When groups are unfocused, have fuzzy boundaries, unclear roles or no accountability, interpersonal conflicts appear as a result. Not only does this cause unnecessary personality conflicts, it can also create challenges with coordination, motivation and competition. When these problems exist, personality conflicts can overshadow everything else. There are two types of conflict and it is […]